Family Educational Rights and Privacy Act (FERPA)
Many faculty and staff have access to student information that is protected under federal law, specifically the Family Educational Rights and Privacy Act (FERPA).
Use this quick guide to handle student information in compliance with FERPA, with helpful resources below.
Frequently Asked Questions
What is FERPA?
The Family Educational Rights and Privacy Act (FERPA) of 1974 is a federal law that protects the privacy of student educational records. Essentially, FERPA protects student information from being released without students’ permission. The rights provided by this act transfer from the parent to the student when the student reaches the age of 18 OR attends a postsecondary school — whichever comes first.
Under this law, students have the following rights with regard to their education records:
- To inspect and review their education records
- To request an amendment to their education records when they believe the records are inaccurate or misleading
- To consent to disclosures of personally identifiable information contained in their education records, except to the extent that FERPA authorizes disclosure without consent
- To file a complaint with the United States Department of Education concerning alleged failures by the College to comply with FERPA
Who must comply with FERPA?
The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.
Faculty, staff, graduate assistants, and any other member of the Providence College community with access to student records are required to comply with all FERPA regulations. Failure to comply could result in a loss of federal funding.
Am I able to access FERPA protected information (ie. education records)?
You are accessing and working with FERPA protected data if you have a job function such as:
- Leading or supporting course instruction
- Reporting for student related compliance or decision making
- Assisting with student success or well-being
- Working with students on financial aid or billing
- Providing services to students
- Marketing and communications
And/or if you have access to systems such as:
- Canvas
- Banner
- ARC, AIR, or other academic reporting tools
- Slate, or other admission tools
- Degree Works, Advising Gateway, or other advising systems
- Unit specific systems that include student data
What is an education record?
An education record is any record that is directly related to a student that is maintained by the College or by a party acting on behalf of the College. This includes information recorded in any medium such as handwriting, computer media, video or audio tape, film, microfilm and microfiche.
What is NOT considered an education record?
- Sole possession records* or private notes held by a school official that are not accessible or released to other personnel, except individuals serving as a temporary substitute for the school official.
- Campus security or law enforcement records that are held by a school official that are not accessible by or released to other personnel except in emergency situations.
- Records relating to individuals who are employed by the institution, unless the employment is contingent on their status as a student (e.g., work-study students).
- Records of an institution that contain information about an individual obtained only after that person is no longer a student at that institution (e.g., alumni records).
*Please note: if a sole possession record is shared with any other college official, it then becomes a part of the student’s record and is then considered an education record protected by FERPA.
What is directory information?
At its discretion, the College may disclose “directory information” in accordance with the provisions of FERPA. Directory information is defined as that information which would not generally be considered harmful or an invasion of privacy if disclosed.
Designated directory information includes the following:
- Student’s name
- Address (local and permanent)
- Phone number (local and permanent)
- College email address
- Date and place of birth
- Major field of study
- Class year
- Participation in officially recognized activities and sports
- Height/weight of members of athletic teams
- Enrollment status
- Dates of attendance
- Degrees, honors, and awards received
- Photographs
- Previous education institutions attended
This information can generally be shared with any party, unless a student has requested that their record be marked confidential.
In what cases does FERPA allow for the disclosure of non-directory information without student permission/consent?
FERPA allows for disclosures of protected student information…
- To school officials who have been determined to have legitimate educational interest in order to fulfill their professional responsibility.
- To officials of another institution in which a student seeks or intends to enroll.
- To state or local educational authorities auditing or evaluating Federal or State supported education programs or enforcing Federal laws which relate to those programs.
- If the disclosure is pursuant to a lawfully issued court order or subpoena.
- If the disclosure is made for compliance with the Solomon Amendment.
- If the disclosure is to a parent who legally declares the student as a dependent.
- If the disclosure is to parents and legal guardians of students under the age of 21, regardless of their dependency status, of information regarding a student’s violation of laws or policies governing the use or possession of alcohol or a controlled substance.
- If the disclosure is made in situations deemed by the college as a health/safety emergency.
- If the disclosure is provided to organizations conducting studies to improve instruction, or to accrediting organizations.
- If the disclosure is made in connection with the receipt of financial aid (validating eligibility).
- If the information disclosed has been designated as directory information by the college.
What does it mean if a student’s record is marked Confidential?
Students have the right to request the non-disclosure of their directory information. They can do this by indicating on the online FERPA Authorization form that they would prefer their record to be kept confidential.
This confidential status is indicated by an orange banner underneath the student’s picture in their Cyberfriar Advising Gateway profile. The word “CONFIDENTIAL” also appears at the top of the profile, following the student’s Banner ID. Additionally, the confidential marker appears on faculty course rosters in Cyberfriar.
If a student has chosen to make their record confidential, then we cannot disclose or confirm ANYTHING about the student to any parties unaffiliated with Providence College. This includes prospective employers, military recruiters, sports/activity programs, and the general public. Students who are listed as confidential also do not have their name printed in the commencement program, honors list, Dean’s List, and/or awards lists.
The exception to this rule are those persons who have been granted FERPA permissions by the student. If a parent/guardian is listed as having FERPA authorization (ie. access to a FERPA-protected non-directory information), then you may communicate with them regardless of the student’s confidential status.
How do I check to see if a parent/guardian has been granted access to FERPA-protected (non-directory) information?
While students can request to withhold disclosures of their directory information, students can also grant access to their non-directory academic and/or financial information to specified individuals, such as their parents or legal guardians.
As a faculty member, assigned advisor, department chair, administrative assistant, etc., you can check a student’s Cyberfriar Advising Gateway profile to see if they have granted such access.
While on the student’s Advising Gateway profile, click on their name (underneath their photo). Here you will be able to view the names of the individuals to which the student has granted access, as well as the type(s) of information they are allowed to view/discuss (academic information only = AI, financial information only = FI, or both = ALL). A student’s confidential status is also visible on their Advising Gateway profile, and on their professors’ course rosters.
Remember to always check a student’s FERPA permissions and confidential status on CyberFriar prior to communicating with any third parties about the student, including parents/guardians!
Who should I contact if I have questions regarding FERPA?
Individuals having questions regarding FERPA may contact Assistant Registrars Stefanie Calderon or Vanessa Sullivan, or stop by the Office of the Registrar located in Harkins 310.
Office of the Registrar
1 Cunningham Square,
Providence, RI 02918, USA,
Harkins Hall 310
401-865-1033
401-865-1899
Hours: Monday through Friday, 8:30 AM to 4:30 PM.
During the Summer, Providence College Offices Close at 12:00 PM on Fridays.
Inquiries about transcripts, enrollment verifications, and grades: records@providence.edu
Inquiries about course registration and scheduling of classroom space: scheduling@providence.edu